MASA KERJA, TIPE KEPRIBADIAN AGREEABLENESS,  DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR  PADA KARYAWAN

Aprilia M. Ayuningsih; Ratna M. Hapsari

doi:10.35760/psi.2025.v18i1.396

Penulis

Aprilia M. Ayuningsih Universitas Gunadarma Penulis
Ratna M. Hapsari Universitas Gunadarma Penulis

DOI:

https://doi.org/10.35760/psi.2025.v18i1.396

Kata Kunci:

Agreeableness, Karyawan, Masa kerja, OCB

Abstrak

Organizational citizenship behavior (OCB) merupakan perilaku kerja positif yang sering ditemukan dalam berbagai organisasi dan perusahaan. Perilaku ini dinilai memberikan berbagai manfaat bagi organisasi karena dapat meningkatkan efektivitas kerja, kerja sama antarpegawai, serta mendukung pencapaian tujuan organisasi. Beberapa faktor yang diduga berperan dalam membentuk organizational citizenship behavior adalah masa kerja dan tipe kepribadian agreeableness. Penelitian ini bertujuan untuk menguji secara empiris pengaruh masa kerja dan tipe kepribadian agreeableness terhadap organizational citizenship behavior pada karyawan. Sebanyak 105 karyawan yang bekerja di wilayah Jakarta terlibat sebagai partisipan dalam penelitian ini. Penelitian menggunakan pendekatan kuantitatif dengan desain potong lintang, sementara data dikumpulkan melalui kuesioner yang disebarkan secara daring. Hasil penelitian menunjukkan bahwa masa kerja dan tipe kepribadian agreeableness berpengaruh terhadap organizational citizenship behavior. Selain itu, ditemukan bahwa tipe kepribadian agreeableness memberikan kontribusi yang lebih besar dibandingkan masa kerja dalam memengaruhi organizational citizenship behavior pada karyawan.

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