ADIDAS’S MARKETING COMMUNICATION STRATEGY AMID THE INTERNATIONAL CONFLICT
Universitas Gunadarma
Indonesia
Abstract
The Israel-Palestine conflict represents a geopolitical issue with far-reaching implications for global business, including the brand image of international corporations such as Adidas. Amid growing consumer awareness of sociopolitical issues, corporate responses to the conflict have become a focal point that influences public perception and purchasing decisions. This journal aims to analyze Adidas’s marketing communication strategy in responding to public pressure and boycott movements stemming from its associations with Israeli entities. The study employs a qualitative approach using a case study method. Data were collected through media analysis, official press releases from Adidas, and social media posts by activists and the public. Triangulation techniques were used to ensure data validity by cross-referencing multiple sources. The findings reveal that Adidas adopted a communication strategy characterized by neutrality, avoiding explicit affiliation with either side in the Israel-Palestine conflict. While the company terminated its sponsorship with the Israel Football Association following public pressure, it maintained business ties with Israeli manufacturers. Adidas's communication strategy emphasizes values of diversity, inclusivity, and social responsibility through digital campaigns and humanitarian programs. The discussion suggests that this approach may help minimize reputational damage in the global market, although it does not entirely eliminate boycott threats. In conclusion, Adidas’s communication strategy reflects an effort to balance business continuity and social values amid geopolitical tensions. A neutral yet responsive digital communication approach emerges as key to maintaining brand image and consumer loyalty on a global scale.
Keywords
References
Annur, C. M. (2024, April 25). Gen Z Terdepan dalam Aksi Boikot Produk Pro Israel. Diambil kembali dari Databoks Katadata: https://databoks.katadata.co.id/datapublish/2024/03/25/gen-z-terdepan-dalam-aksi- boikot-produk-pro-israel
Bizarrias, F., Casais, B., & Fortes, N. (2023). Conditional effects of consumer-brand relationships on admired and non-admired brands, and its impact on schadenfreude. Journal of Business Research.
Coombs, W. T. (2007). Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10(3), 163–176. https://doi.org/10.1057/palgrave.crr.1550049
Creswell, J.W. and Creswell, J.D. (2018) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage, Los Angeles.
Ifada, L. M., Ghozali, I. & Faisal. (2021). Corporate Social Responsibility, Normative Pressure and Firm Value: Evidence from Companies Listed on Indonesia Stock Exchange. 10.1007/978-3-030-50454-0_38.
Keller, K. L. (2013). Strategic brand management: building, measuring, and managing brand equity (4th ed.) (Vol. 5). England: Pearson Education, Inc.
Khan, U. A., & Fatma, M. (2021). Understanding consumer boycotts: A systematic review and research agenda. Journal of Business Research, 122, 685-700.
Meidini, B. & Wahyuning, S. (2024). Rosé All Day Brand Communication Strategy in Facing the Boycott Issue. Wasilatuna: Jurnal Komunikasi dan Penyiaran Islam. 7. 193-203. 10.38073/wasilatuna.v7i02.1732.
Priya, A. (2020). Case Study Methodology of Qualitative Research: Key Attributes and Navigating the Conundrums in Its Application. Sociological Bulletin, 70(1), 94-110. https://doi.org/10.1177/0038022920970318
Riyadi, I., & Bachtiar, F. R. (2024). Peran Sosial Media dalam Kampanye Boikot Produk Pro Israel di Indonesia. Jurnal Ushuluddin: Media Dialog Pemikiran Islam, 26(2), 178-209. https://doi.org/10.24252/jumdpi.v26i2.50296
Ronquillo Y, Ellis VL, Toney-Butler TJ. (2025). Conflict Management. In StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; Available from: https://www.ncbi.nlm.nih.gov/books/NBK470432/
Sabiq, M. & Yulianita, N. (2024). Analisis Kalimat "From the River to the Sea, Palestine Will be Free" dalam Perspektif Ilmu Komunikasi. Jurnal Syntax Admiration. 5. 5056-5063. 10.46799/jsa.v5i11.1839.
Sarjono, H., Khairunnisa, A. S., Sandy, C. A. N., Leono, M., Melisa, & Soeratin, B. S. (2024). The Effect of The Israeli and Palestinian War Boycott on Starbucks Financ-es. Jurnal Ekonomi Dan Statistik Indonesia, 4(1), 13-22. https://doi.org/10.11594/jesi.04.01.02
Syarif, M. & Herman, S. (2024). The influence of social media on the decision to boycott Israel-affiliated products among the Muslim community in Jabodetabek. Journal of Islamic Economics Lariba, 10(2), x-x. https://doi.org/10.20885/jielariba.vol10.iss2.art10
Tajfel, H., & Turner, J. C. (1979). "An Integrative Theory of Intergroup Conflict." In W. G. Austin & S. Worchel (Eds.), The Social Psychology of Intergroup Relations (pp. 33-47). Monterey, CA: Brooks/Cole.
Utama, A. P., Simon, J.C., Nurlaela, F., Iskandar, dkk. (2023). The Impact of The Boycott Movement on Israeli Products On Brand Perception Among Muslim Consumers: An Analysis Of Brand Image And Customer Loyalty.
Yogi, E. K., Hanathasia, M., & Lestari, A. F. (2025). Analisis Brand Image Starbucks Indonesia Dalam Perspektif Consumer Animosity Pasca Konflik Israel-Palestina. COMMTEMPORER: Jurnal Komunikasi Kontemporer, 1(02), 10–21. https://doi.org/10.36782/cjik.v1i02.456