STRATEGI KEUNGGULAN BERSAING UMKM BROWNMIX: INTEGRASI MEDIA SOSIAL DAN INOVASI PRODUK DALAM STUDI DESKRIPTIF

Hanan Laras Sabrina
Universitas Jambi
Indonesia
Yosi Fahdillah
Universitas Jambi
Indonesia
Mira Gustiana Pangestu
Universitas Jambi
Indonesia
Yulia Dwi Kartika
Universitas Jambi
Indonesia
Syahmardi Yacob
Universitas Jambi
Indonesia

Abstract

Penelitian ini mengungkap bagaimana media sosial dan inovasi produk menjadi kunci keunggulan bersaing bagi UMKM Brownmix. Dengan metode deskriptif, studi ini menggali pemanfaatan media sosial untuk pemasaran dan promosi, serta efek inovasi produk dalam diferensiasi pasar.  Fokus khusus  diberikan  pada  strategi  media  sosial  Brownmix  dalam menggaet audiens lebih luas, serta bagaimana inovasi produknya, termasuk ice cheesecake, memperkaya nilai tambah bisnis. Hasilnya menunjukkan kualitas produk superior, penggunaan efektif media sosial dalam branding, dan pelayanan pelanggan yang memuaskan, semua berkontribusi pada posisi kompetitif Brownmix di pasar.

Keywords
brownmix; inovasi produk; keunggulan bersaing; media sosial;UMKM
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